Return and Refund Policy

At Shop Buzz, we prioritize customer satisfaction and aim to provide a smooth shopping experience. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Returns

We accept returns under the following conditions:

• A return request must be made within 7 days of receiving the product.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
• Certain items, such as perishable goods, personal care products, and customized orders, are non-returnable.
• To initiate a return, please contact us at official@shopbuzzdeals.com with your order details.

2. Refunds

Once we receive your returned item, we will inspect it and notify you about the approval or rejection of your refund:

• If approved, the refund will be processed to your original payment method within 7 business days.
• Shipping charges are non-refundable, except in cases where the return is due to an error on our part (e.g., wrong or defective item).
• If your refund is delayed, please check with your bank or payment provider before contacting us.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email us at official@shopbuzzdeals.com with the details.

4. Order Cancellations

• Orders can be canceled within 24 hours of purchase if they have not been shipped.
• If the order has already been dispatched, you must follow the return process.

5. Contact Us

For any return or refund-related inquiries, please contact:
📧 Email: official@shopbuzzdeals.com

We appreciate your trust in Shop Buzz and are committed to ensuring customer satisfaction!